AdminCustomer Service (Customer Support Agent, Customer Support)

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  1. 19 votes
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    2 comments  ·  GuySpy for iPhone  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the feedback nineinchncrs50.

    GuySpy is free and we don't charge our users to use it. Some of our premium features are not free but if any user wants to use those features they need to upgrade themselves based on whatever package they want to purchase.

    We do not offer a trial period on GuySpy as our basic membership is always free and remains free forever unless the user decides to upgrade to GuySpy+ to get the most out of the app.

    I can see that you deactivated your account so if you need help reactivating it please contact us at support@guyspy.com and we will be happy to help you with that.

  2. 13 votes
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    1 comment  ·  GuySpy for Android  ·  Flag idea as inappropriate…  ·  Admin →

    We are sorry to hear that you are having some issues with GuySpy+. Please contact us at support@guyspy.com and we will be happy to look into it for you. Please make sure to include a detailed description of what you are not able to get or what the issue is so that we can better assist you.

  3. 6 votes
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    3 comments  ·  GuySpy for Android  ·  Flag idea as inappropriate…  ·  Admin →

    Hola Francy! Si quieres que tu foto sea pública y no privada solo tienes que subirla a tus fotos publicas. Si necesitas ayuda con eso por favor contáctanos en support@guyspy.com y con gusto te ayudaremos.

  4. 2 votes
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    1 comment  ·  GuySpy for iPhone  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your comment. Our parent company does indeed own Squirt.org, and while some of the guys might be the same, we are separate products offering different user experiences and access to guys not only in your area but across the world.

  5. 3 votes
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    2 comments  ·  GuySpy for Android  ·  Flag idea as inappropriate…  ·  Admin →

    Hey bumfun500! You just have to go to a user's profile and then you will see a chat icon near the bottom of their profile. By clicking on that you will be able to send them a chat message.

  6. 1 vote
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    1 comment  ·  GuySpy for Android  ·  Flag idea as inappropriate…  ·  Admin →

    Could you please explain to us what the issue is? Are you not getting any messages? Are you not getting notifications for the messages?

  7. 2 votes
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    1 comment  ·  General » General  ·  Flag idea as inappropriate…  ·  Admin →

    Don't forget to hit guys up via chat message ;)

  8. 5 votes
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    2 comments  ·  General » General  ·  Flag idea as inappropriate…  ·  Admin →

    Merci pour les commentaires! Nous avons récemment envoyé un sondage pour savoir quel type de vidéo vous souhaiteriez voir implémenté dans l'application. Nous travaillons déjà avec nos développeurs pour essayer de mettre cela en œuvre.

  9. 12 votes
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    3 comments  ·  GuySpy for iPhone  ·  Flag idea as inappropriate…  ·  Admin →

    Whenever you guys are horny, don't forget to hit guys up directly via the chat message. If they are interested you'll have fun, if they are not well there are thousands of guys more on there. Good Luck!

  10. 6 votes
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    2 comments  ·  GuySpy for iPhone  ·  Flag idea as inappropriate…  ·  Admin →

    Hello there! Please let us know if you have any feedback for us! We'd love to hear your ideas or comments.

  11. 5 votes
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    6 comments  ·  GuySpy for iPhone  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you all for your feedback! We are definitely going to look into this. Also, what do you guys think of our free features? would you like to see more? what suggestions do you guys have for the free features we offer? Would you like to see anything different on the app?

    We are also working on the app's functionality at the moment to make it faster and better for you all. We appreciate all your feedback.

  12. 9 votes
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    3 comments  ·  GuySpy for iPhone  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for this vicbiguy! We are working on increasing our marketing efforts to have more active guys on the site. Currently guys you see are sorted by distance, just make sure you have your GPS on! If you have any suggestions as to how to achieve this we'd love to hear them too.

  13. 27 votes
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    11 comments  ·  GuySpy for iPhone  ·  Flag idea as inappropriate…  ·  Admin →

    We are sorry you feel this way jamesPer, you can delete your own account, but if you need help with that please contact us at support@guyspy.com and we will walk you through the steps.

    Thanks for this latinhero! Our developers are already looking into this. Thanks for the feedback!

  14. 15 votes
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    3 comments  ·  GuySpy for Android  ·  Flag idea as inappropriate…  ·  Admin →

    Hallo jan1975, Wir haben kürzlich eine Umfrage verschickt, um zu sehen, welche Art von Video Sie auf GuySpy wünschen. Ich hoffe, Sie hatten eine Chance, uns Ihr Feedback zu geben. Wenn nicht, können Sie uns einfach mitteilen, welche Art von Video Sie in der App implementieren möchten.

  15. 106 votes
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    3 comments  ·  GuySpy for Android  ·  Flag idea as inappropriate…  ·  Admin →

    Todos esos perfiles que estas mencionando deberían ser bloqueados. Nuestros moderadores trabajan diariamente en eso, pero si vez algún perfil como ese por favor bloquealo y reportalo, así nuestros moderadores lo tendrán en cuenta y podrán investigar y si requieren suspenderlo lo harán.

    Para reportar un perfil ve al perfil del usuario y en la parte inferior vas a encontrar 4 iconos: Chat, Estrella (agregar como favorito), un muñequito con un signo de + (agregar como amigo) y un muñequito con un circulo bloqueado (Bloquear). Al presionar el icono para bloquearlo te preguntara si quieres también reportar el usuario. Ahí es donde puedes Bloquearlo y Reportarlo. Si lo reportas nuestros moderadores recibirán el reporte para investigarlo.

    Si necesitas ayuda contáctanos en support@guyspy.com y con gusto te ayudaremos.

    Förhoppningsvis har du mycket roligt på vår app. Om du har några förslag på hur vi kan göra det bättre för dig eller lättare att ha kul, var snäll och låt oss veta. Din feedback är mycket viktig för oss.

  16. 1 vote
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    under review  ·  1 comment  ·  GuySpy for Android  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback! Do you have any specific recommendations for us? Anything you would change or perhaps anything you would like to see added?

  17. 1 vote
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    under review  ·  1 comment  ·  GuySpy for Android  ·  Flag idea as inappropriate…  ·  Admin →

    Could you please send us a screenshot of what you see? You can email it to us at support@guyspy.com. You should be able to see the pm/am next to the time the message was sent/received.

    Also, please make sure you have the latest version available.

  18. 2 votes
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    under review  ·  1 comment  ·  GuySpy for Android  ·  Flag idea as inappropriate…  ·  Admin →

    Are you talking about the main screen where you see all the guys? Is this still happening?

    We have since then released new versions with a lot of fixes. Please make sure that you have the latest version on your phone.

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